No, it’s technically non-sticky, meaning it converts to real cash. However, it’s trapped behind a 30x (Deposit + Bonus) wagering requirement. Until you clear £1,500 in wagers (for a £20 deposit + £30 bonus), you cannot withdraw any funds, including your original deposit. The bonus locks your entire balance until playthrough is complete.

The maximum win is capped at £2,000, which equates to roughly 10x the minimum deposit. This means if you deposit £20, get lucky, and win £5,000 during wagering, you’ll only be able to cash out £2,000. The remaining £3,000 is confiscated. This cap kills the expected value of the bonus by eliminating high-variance wins that make bonuses mathematically worthwhile.

No. Using a VPN to claim this bonus is grounds for immediate account closure and confiscation of all funds. Lucky VIP is UKGC-licensed, which requires strict geo-verification. If your IP location doesn’t match your registered address and payment method, the casino will flag your account during KYC. Any winnings will be voided under the ‘fraudulent activity’ clause. Never use a VPN with regulated casinos.

Common reasons include: (1) Wagering not fully cleared—the £1,500 playthrough must be 100% complete; (2) You played an excluded game that doesn’t contribute to wagering, invalidating your progress; (3) You exceeded the max bet per spin (likely £5, even if not explicitly stated); (4) You used PayPal or PaySafeCard for your deposit, which are excluded from bonus eligibility; (5) KYC documents not approved—verify your account before depositing. Always contact support in writing and request a specific explanation with reference to the T&C clause.