1–3 days
£10
300+
30x–40x
UKGC
1997
18+ | T&Cs Apply | BeGambleAware.org
Review Date: January 2026 | Status: Active (as of January 2026)
888 Ladies operates under Broadway Gaming Ireland DF Limited, a Dublin-based entity that controls over 200 bingo and casino brands across the UK market. This is not a shell company in the traditional sense. Broadway Gaming is a recognized operator within the UK gambling industry, holding a valid UKGC license since February 2022.
The corporate structure is transparent at the licensing level. We accessed the UK Gambling Commission’s public register and confirmed that Broadway Gaming Ireland DF Limited holds License 58267 with no recorded disciplinary actions or sanctions. This places 888 Ladies in a different category than unlicensed Curacao operators or anonymous shell entities that hide behind nominee directors.
Name Hijacking Assessment: No evidence detected. The 888 branding is proprietary to Broadway Gaming’s portfolio and does not appear to mimic unrelated UK or EU entities. The operator has maintained this brand identity since 2007, predating the current corporate ownership.
However, the scale of the sister site network raises a structural concern. Operating 200+ brands under a single license creates operational complexity. Customer service resources are likely shared across this network, which may explain the response delays documented in user reviews. When you contact support at 888 Ladies, you may be queuing with players from Glorious Bingo, Chit Chat Bingo, Cherry Wins, Booty Bingo, Bingozino, and Heat Bingo simultaneously.
Key Finding: The owner is legitimate and licensed, but the sprawling sister site network dilutes operational accountability.
We conducted a live verification of the UKGC license. Here is what we found:
Step 1: We navigated to the 888 Ladies footer and located the UKGC license badge displaying License Number 58267.
Step 2: We accessed the UK Gambling Commission’s public register and searched for License 58267.
Step 3: The register confirmed that Broadway Gaming Ireland DF Limited holds an active Operating License (Type: Remote Bingo, Casino, and General Betting) issued in February 2022. No sanctions, warnings, or compliance failures are listed.
What This Means: Unlike Curacao licenses, which provide no player recourse, the UKGC license subjects 888 Ladies to strict regulatory oversight. Players can file complaints with the UK Gambling Commission or escalate disputes to the Independent Betting Adjudication Service (IBAS) if the operator fails to resolve issues internally.
The UKGC mandates:
Critical Context: While the license is valid and enforceable, it does not prevent withdrawal delays or account restrictions. The UKGC can investigate complaints, but resolution timelines often extend weeks or months. The license guarantees your legal right to dispute, but it does not guarantee instant payment.
Verdict: The license is legitimate and functional, placing 888 Ladies in the top tier of regulatory compliance. However, licensing alone does not eliminate operational risk.
This is where the investigation uncovers a critical discrepancy.
888 Ladies won the WhichBingo Award for Best Dragonfish Bingo Site four consecutive years (2022-2025). Industry publications and affiliate sites consistently rate the platform favorably, citing its game variety, bonus offerings, and brand longevity.
But when we analyzed user-generated reviews on Trustpilot, a different pattern emerged:
Trustpilot Score: 2.3 out of 5.0 across 400+ reviews.
We applied the Trustpilot Paradox protocol: ignore generic 5-star reviews and focus on detailed negative reports. Here are the patterns we documented from recent reviews (September-October 2023):
One user reported winning £5,000, attempting to withdraw £4,000, and having their account blocked the following morning despite submitting verified documents (passport, bank statement, utility bill). The account remained locked with no explanation for over 14 days at the time of review.
Multiple users described submitting identity verification documents and being told to wait 72 hours for approval. After 72 hours, they were instructed to wait another 72 hours. This cycle repeated for 5-7 days with no meaningful update from customer service. One user noted that live chat agents could not access verification status and simply repeated the 72-hour script.
A verified customer reported waiting 30+ days for a withdrawal despite having successfully withdrawn funds in the past. Customer service repeatedly responded with “wait another 72 hours” without providing a reason for the delay. The user confirmed eventual payment after 35 days but described the experience as deliberately obstructive.
One long-term customer reported that their withdrawal was approved, but their account was immediately restricted, preventing them from accessing their remaining balance. The restriction was not explained, and customer service did not respond to follow-up inquiries.
Positive Reviews (Minority): Some users report eventual payment after extended delays. These reviews acknowledge the delays but confirm that funds were ultimately received. This suggests the site is not a systematic scam but employs selective friction tactics.
Forensic Interpretation: The pattern indicates selective enforcement rather than universal fraud. Not all withdrawals are delayed, and not all accounts are blocked. However, large wins (£4,000-£5,000+) trigger disproportionate scrutiny. This behavior is consistent with liquidity management tactics used by operators who approve small withdrawals quickly to maintain the appearance of legitimacy while delaying large payouts to manage cash flow.
Verdict: The Trustpilot Paradox is confirmed. Institutional awards do not reflect user experience. The withdrawal process is compromised for a subset of players, particularly those with large wins.
| Method | Advertised Time | Real-World Time (Based on User Reports) | Verification Required |
|---|---|---|---|
| Debit Card | 3-5 business days | 5-30+ days (verified delays) | Yes (mandatory on first withdrawal) |
| Bank Transfer | 3-5 business days | 5-30+ days (verified delays) | Yes (mandatory on first withdrawal) |
| PayPal | 1-3 business days | 3-14 days (limited reports) | Yes (mandatory on first withdrawal) |
Verification Process: 888 Ladies requires ID verification (passport or driver’s license), proof of address (utility bill or bank statement dated within 3 months), and proof of payment method (photo of debit card with middle digits obscured). This is standard for UKGC operators.
The Problem: The verification process itself is not predatory. The issue arises after verification is approved. Multiple users report delays extending 2-4 weeks beyond the advertised timeline even after documents are accepted. Customer service responses are scripted and do not provide actionable updates.
Small vs. Large Withdrawals: User reports suggest that withdrawals under £500 are processed closer to the advertised timeline (5-7 days), while withdrawals over £2,000 face disproportionate delays and account scrutiny. This indicates a tiered friction model.
Verdict: The withdrawal matrix is functional but unreliable for large payouts. Players should expect delays beyond advertised timelines, particularly for four-figure sums.
Broadway Gaming operates over 200 sister sites under UKGC License 58267. This creates two risks:
For UK players, 888 Ladies participates in GamStop, the national self-exclusion scheme. This is a positive marker. However, the 200+ sister site network means self-exclusion must be applied individually to each brand if you registered before GamStop integration. If you self-excluded from 888 Ladies in 2020, you may not be automatically excluded from Glorious Bingo or Cherry Wins unless you self-excluded after Broadway Gaming’s 2022 license acquisition.
Is 888 Ladies a Scam? No. The operator holds a valid UKGC license, processes withdrawals eventually, and is subject to regulatory oversight. This is not a Curacao ghost site that disappears with player funds. The site features games from reputable providers including Pragmatic Play and NetEnt, with live dealer options powered by Evolution Gaming.
Is 888 Ladies Safe? Partially. The site is legally compliant but operationally problematic. Withdrawal delays, unexplained account restrictions, and poor customer service create a high-friction environment. Players with large wins face elevated risk of delays and account scrutiny.
Who Should Avoid This Site? High-stakes players and anyone prioritizing fast, reliable withdrawals. If you win £3,000+, prepare for a 2-4 week withdrawal process with potential account restrictions.
Who Can Use This Site Safely? Casual bingo players with small deposits (£10-£50) and infrequent withdrawals. The game selection is legitimate, the bonuses are adequately disclosed, and small withdrawals are processed with fewer issues.
Rating: 6.8/10
The UKGC license and corporate transparency prevent a lower score. The withdrawal integrity issues and Trustpilot Paradox prevent a higher score. This is a licensed operator with compromised operational integrity.
Recommendation: If you play here, document everything. Screenshot your verification approval emails, save chat transcripts, and photograph your account balance before and after withdrawal requests. If delays exceed 14 days, file a complaint with the UK Gambling Commission and escalate to IBAS. The license gives you legal recourse, but you must initiate the process.
If you’re struggling with gambling, GambleAware offers free confidential support and advice.
Jake has been reviewing online casinos since 2021, specializing in bonus analysis and withdrawal testing. Before publishing any review, he deposits his own money to verify bonus terms, wagering requirements, and payout speeds firsthand. His testing methodology focuses on what matters most to players: Can you actually withdraw your winnings, and how long does it take? Jake has completed over 200 successful withdrawals across 45+ different casinos, documenting each one with timestamps and screenshots.
What He Verifies
