2-5 business days
€10 / £10
3,000+
30x-40x
Offshore
2020
Bonus Boss is no longer operating. Its owner, In Touch Games Limited, had its UKGC licence (account number 2091) suspended on 1 September 2023 and surrendered it four days later on 5 September 2023. The suspension followed a history of regulatory failures including £11.7 million in cumulative UKGC fines for anti-money laundering, social responsibility, and fair terms violations. All In Touch Games brands — including mFortune, Mr Spin, Dr Slot, Cashmo, Casino2020, PocketWin, and Jammy Monkey — closed simultaneously. This review covers what Bonus Boss was, why it closed, and where former players should go instead.
Bonus Boss launched in 2020–2021 as a mobile-first online casino operated by In Touch Games Limited, a British company based in Halesowen, West Midlands. The casino held a UKGC licence under account number 2091 and was one of nine brands in the In Touch Games network. The platform was distinctive for two reasons: every game was developed in-house by In Touch Games’ development studio (Slot Factory), and all slots were linked to a shared progressive Mega Jackpot that regularly reached six-figure sums. The game library was intentionally small — approximately 50–60 proprietary slots with no table games, no live casino, and no third-party providers. Deposits started from as little as £3 via pay-by-phone bill, with PayPal, Visa, Mastercard, and Apple Pay also accepted. The minimum deposit via card was £5. Before its closure, Casino Guru rated Bonus Boss 8.4/10 (High Safety), reflecting that the casino itself operated fairly for players — the problems were at the corporate level.
In Touch Games Limited accumulated £11.7 million in UKGC fines over four years. In 2019, the operator paid a £2.2 million settlement for social responsibility and AML failures. In March 2021, a further £3.4 million fine followed for social responsibility, money laundering, and marketing failures. In January 2023, after a compliance assessment that began in March 2022, the UKGC imposed a £6.1 million penalty — the largest in the series — noting that despite previous fines, “there was still more to do.” On 1 September 2023, the UKGC suspended the operator’s licence entirely, citing suspected breaches of the Gambling Act 2005 related to money laundering, fair and transparent terms, and failure to report key events. The regulator stated that the licensee “may be unsuitable to carry on” its activities. Four days later, In Touch Games surrendered its licence voluntarily. The UKGC confirmed it could continue investigating the company’s personal management licence holders despite the surrender. All nine casino brands ceased accepting deposits immediately. For full details on all affected brands, see our guide to Bonus Boss sister sites. Players could still withdraw existing balances, but the casinos would not reopen.
In Touch Games’ surrender notice stated that “any outstanding balances on your account will remain protected and available to be withdrawn in accordance with our terms and conditions.” Players were directed to log into their accounts and process withdrawals through the support section. The UKGC’s involvement provided a level of consumer protection that would not exist at an offshore casino closure — fund segregation rules meant player funds were held separately from operating funds, and the regulator oversaw the wind-down process. This is a critical distinction: when a UKGC-licensed casino closes, players have a structured path to recover their money. When an offshore casino disappears, players typically have no recourse.
Before closure, Bonus Boss offered two welcome promotions. The no-deposit offer provided up to 100 free spins on The Spinfather upon registration — no deposit required, delivered via the feature game mechanic. Winnings from the no-deposit spins were credited as bonus funds subject to 40x wagering requirements with a maximum withdrawal of £50 from bonus winnings. The deposit offer provided a 300% match bonus up to £300 on the first deposit. This required a minimum deposit of £10 and carried 40x wagering on bonus funds. Free spins and bonus credit expired 7 days after being awarded. No Bonus Boss promo code was required — bonuses activated automatically through the promotions page.
The UKGC’s 10x wagering cap, which took effect on 19 January 2026, would have dramatically changed Bonus Boss’s bonus structure had the casino survived. The 40x wagering that applied to all Bonus Boss promotions is now illegal for UKGC-licensed operators. The £50 maximum cashout on no-deposit bonus winnings — while common at the time — also sits uncomfortably against the current regulatory environment where cashout caps face increasing scrutiny. For context, today’s UKGC-licensed casinos offer 0x wagering as standard on welcome free spins: MrQ provides up to 300 free spins with all winnings paid as withdrawable cash, and PlayOJO offers 50 free spins with zero restrictions. The market Bonus Boss operated in no longer exists — the post-10x-cap landscape is fundamentally more player-friendly. For a full guide to the current bonus market under the 10x cap, see our guide to low wagering casino bonuses.
Bonus Boss Welcome Bonus (Historical)
| Feature | Detail | Current Market Equivalent |
|---|---|---|
| No-Deposit Offer | Up to 100 FS on The Spinfather | MrQ: 10 FS 0x on Squealin’ Riches (no deposit) |
| Deposit Match | 300% up to £300 | No longer permitted above 10x wagering |
| Wagering | 40x on bonus funds | UKGC cap: 10x maximum (since Jan 2026) |
| Max Cashout (No-Dep) | £50 | MrQ/PlayOJO: uncapped winnings |
| Min Deposit | £3 (phone bill) / £5 (card) | Most UKGC casinos: £5–£10 |
| Expiry | 7 days | Varies (7–30 days typical) |
| Promo Code | None required | Varies by operator |
Bonus Boss data reflects pre-closure terms. Current market data verified March 2026.
Bonus Boss ran a game of the month promotion where new slots were featured with associated free spin offers. A refer-a-friend scheme awarded a free £5 bonus credit when a referred friend created an account and met wagering requirements. Regular offers were visible in the promotions tab after login. All ongoing promotions carried the same 40x wagering structure as the welcome bonus. There was no formal VIP or loyalty programme — a limitation frequently noted in reviews. The absence of a structured loyalty scheme meant returning players relied entirely on ad-hoc promotions and the shared Mega Jackpot as their reason to continue playing.
The post-closure market has moved significantly. MrQ runs daily tournaments, Drops & Wins prize pools (£2 million monthly via Pragmatic Play), and a refer-a-friend scheme offering 100 free spins — all with 0x wagering. PlayOJO’s daily Kickers provide a new promotion every 24 hours, plus the OJOplus cashback feature pays real money back on every bet regardless of outcome. Midnite offers weekly promotions with fast mobile claiming. The promotional landscape at UKGC casinos in 2026 is both more generous and more mathematically fair than anything Bonus Boss offered before closure.
Bonus Boss’s game library was its most distinctive feature and its biggest limitation. Every game — approximately 50–60 titles — was developed in-house by Slot Factory and In Touch Games. No third-party providers were present: there was no Evolution, no Pragmatic Play, no NetEnt, no Play’n GO. The entire library consisted of proprietary slots, many of which were exclusive to the In Touch Games network. Titles included The Spinfather, Supernova Crush, Viking Lightning Spins, and others not available on any other platform. Every slot was linked to the shared Mega Jackpot progressive pool, meaning any spin on any game could trigger the top prize. There were no table games, no live casino, no video poker, no bingo, and no scratch cards. If you wanted anything other than slots, Bonus Boss was not the platform for you.
The proprietary slots are genuinely lost — no other casino hosts Slot Factory titles following In Touch Games’ closure. Players who enjoyed those specific games have no equivalent elsewhere. However, what former Bonus Boss players gain by moving to current UKGC alternatives is substantial. MrQ offers 900+ games from 25+ providers including exclusive titles, with the entire library accessible on mobile. PlayOJO provides 5,000+ games from providers including Evolution, NetEnt, Games Global, and dozens of others — live casino, table games, bingo, and progressive jackpots all included. The trade-off is clear: the unique In Touch Games slots are gone, but the replacement libraries are vastly larger, more diverse, and powered by software independently audited by laboratories such as eCOGRA.
Bonus Boss Game Library vs Current Alternatives
| Feature | Bonus Boss (Closed) | MrQ | PlayOJO |
|---|---|---|---|
| Total Games | ~50–60 | 900+ | 5,000+ |
| Slots | ~50–60 proprietary | 800+ (multi-provider) | 4,000+ (multi-provider) |
| Live Casino | None | Yes (Evolution) | Yes (Evolution) |
| Table Games | None | Yes | Yes |
| Bingo | None | Yes | Yes |
| Progressive Jackpot | Shared Mega Jackpot | Various | Various |
| Providers | Slot Factory only | 25+ providers | 50+ providers |
Bonus Boss data reflects pre-closure state. Current data verified March 2026.
Bonus Boss accepted deposits via Visa, Mastercard, PayPal, Paysafecard, and pay-by-phone bill. The pay-by-phone option allowed deposits from as little as £3 — charged directly to the player’s mobile phone bill. This was a signature feature of all In Touch Games casinos and made Bonus Boss one of the most accessible low-deposit casinos in the UK market. Card and PayPal deposits carried a £5 minimum. Withdrawals were available via Visa, Mastercard, PayPal, and bank transfer with no withdrawal fees or limits. Processing times varied by method but were generally within standard UKGC timescales. There was no cryptocurrency support.
The pay-by-phone bill feature that made Bonus Boss distinctive is available at other UKGC casinos, though not universally. MrQ does not currently offer pay-by-phone deposits but supports Visa, Mastercard, PayPal, Apple Pay, and bank transfer with withdrawals processing in under 24 hours in most cases. PlayOJO accepts Visa, Mastercard, PayPal, Apple Pay, and instant bank transfers with a £10 minimum deposit and no minimum withdrawal. Both casinos offer faster withdrawal processing than Bonus Boss typically provided. For UK players comfortable with a £10 deposit bonus, both MrQ and PlayOJO deliver full welcome offers at that threshold. For players who specifically need pay-by-phone billing, several UKGC-licensed operators still support this method — check individual casino terms before registering.
Bonus Boss Payment Methods vs Current Alternatives
| Feature | Bonus Boss (Closed) | MrQ | PlayOJO |
|---|---|---|---|
| Min Deposit | £3 (phone) / £5 (card) | £10 | £10 |
| PayPal | Yes | Yes | Yes |
| Apple Pay | Not confirmed | Yes | Yes (app only) |
| Pay by Phone Bill | Yes (signature feature) | No | No |
| Withdrawal Speed | Standard (1–5 days) | Under 24 hours typical | 2–7 business days |
| Withdrawal Fees | None | None | None |
| Withdrawal Limits | No maximum | £5,000/month | No minimum |
Bonus Boss data reflects pre-closure state. Current data verified March 2026.
Bonus Boss was built as a mobile-first casino — the entire platform was designed for smartphone play. The site was fully responsive and loaded quickly on both iOS and Android devices. At the time of closure, there was no dedicated app available in the app stores, though some In Touch Games sister sites (mFortune, Mr Spin) had launched apps. All games, deposits, and withdrawals were accessible through the mobile browser. The proprietary game engine was optimised for mobile hardware, resulting in smooth performance even on older devices. The mobile-first design was one of Bonus Boss’s genuine strengths and a hallmark of the In Touch Games approach.
MrQ is the closest mobile-first equivalent in today’s market. The platform is designed for smartphone use with a clean, fast-loading interface and all 900+ games optimised for mobile play. PlayOJO offers dedicated iOS and Android apps with full functionality including games, deposits, withdrawals, and bonus claiming. Midnite provides a modern mobile interface built for speed with rapid bonus activation and fast withdrawal processing. All three alternatives match or exceed Bonus Boss’s mobile experience while offering dramatically larger game libraries and better bonus terms.
Bonus Boss offered live chat, email, and telephone support. The availability of telephone support was unusual for an online casino and reflected In Touch Games’ British base. The casino also maintained a FAQ section, though reviews noted it was limited. Customer service reviews were generally positive, with agents described as helpful and responsive for deposit and gameplay queries. Withdrawal-related support was occasionally slower, consistent with the broader In Touch Games pattern that led to UKGC investigations.
MrQ offers live chat (not 24/7) with quick response times. PlayOJO provides 24/7 live chat plus email support. Neither offers telephone support — a feature that has become increasingly rare among UKGC-licensed online casinos. The support quality at both platforms is well-reviewed: MrQ holds a 4.0/5 Trustpilot rating from 14,000+ reviews, and PlayOJO’s Trustpilot profile is similarly positive. For players who valued Bonus Boss’s phone support specifically, this feature is harder to replicate in the current market.
The collapse of In Touch Games was not sudden — it followed four years of escalating UKGC enforcement. In 2019, the operator paid a £2.2 million settlement for anti-money laundering and social responsibility failures. In March 2021, a £3.4 million fine followed for social responsibility, money laundering, and marketing failures. The UKGC’s Executive Director of Operations noted at the time that the operator needed to make “significant improvement.” In January 2023, after an investigation beginning in March 2022, the UKGC imposed a £6.1 million penalty — the largest single fine against In Touch Games. The UKGC stated: “Considering this operator’s history of failings we expected to see significant improvement when we carried out our planned compliance assessment. Disappointingly, although many improvements had been made, there was still more to do.” On 1 September 2023, the UK Gambling Commission suspended In Touch Games’ licence entirely. Four days later, the company surrendered it. The Betting and Gaming Council also suspended the operator’s membership. The total regulatory cost to In Touch Games was £11.7 million in fines plus the loss of its business.
The In Touch Games closure demonstrates both the strength and the limits of UKGC regulation. On the positive side, the regulator identified persistent failures, imposed escalating penalties, and ultimately removed the operator from the market when compliance was not achieved. Player funds were protected through the wind-down process. On the negative side, it took four years and £11.7 million in fines before the licence was suspended — during which time players continued using platforms with known AML and social responsibility deficiencies. The case reinforces why UKGC licensing matters: an offshore casino with equivalent problems would simply continue operating with no regulatory consequence, and players who lost money would have no recourse. The UKGC system is imperfect, but it eventually enforces accountability.
Former Bonus Boss players valued three things: mobile-first design, low minimum deposits, and accessible bonuses. The following three UKGC-licensed casinos deliver all three — with dramatically better bonus terms under the post-10x-cap regulatory environment. Our full casino reviews page covers dozens of additional regulated options.
MrQ holds UKGC licence 60629 and is the closest spiritual successor to Bonus Boss’s mobile-first philosophy. The platform is built for smartphone play with a clean interface, fast loading, and 900+ games from 25+ providers. The welcome offer provides up to 300 free spins at 0x wagering with all winnings paid as withdrawable cash — no caps, no playthrough. MrQ’s Trustpilot rating of 4.0/5 from 14,000+ reviews provides robust social proof. The minimum deposit is £10 (higher than Bonus Boss’s £3 pay-by-phone), but the 0x wagering means every bonus delivers genuine value rather than the mathematical negative that Bonus Boss’s 40x wagering produced. For more operators offering this model, see our guide to no-wagering bonuses. For any former Bonus Boss player, MrQ offers a better game library, better bonuses, and equivalent mobile convenience.
PlayOJO pioneered the 0x wagering model and remains one of the strongest no-wagering casinos in the UK market. The welcome offer provides 50 free spins on Big Bass Bonanza at 0x wagering — 1 free spin per £1 deposited, up to 50. All winnings are paid as cash with no restrictions. The game library exceeds 5,000 titles from providers including Evolution, NetEnt, Games Global, and dozens of others — a vast upgrade from Bonus Boss’s 50-game proprietary catalogue. PlayOJO’s OJOplus feature pays cashback on every bet, win or lose, in real money with no wagering — a recurring value mechanism that Bonus Boss never offered. Dedicated iOS and Android apps provide a polished mobile experience. PlayOJO’s daily Kicker promotions ensure there is always a new offer available, replacing the ad-hoc promotional structure that Bonus Boss relied on. For a broader overview of current free spins welcome bonuses across the UK market, we maintain a regularly updated comparison page.
Midnite holds UKGC licence 42647 and offers a modern, mobile-optimised casino-sportsbook platform. The interface is built for speed with rapid navigation and fast bonus activation. The game library includes slots from Pragmatic Play, NetEnt, and other tier-one providers alongside a full sportsbook — functionality that Bonus Boss never offered. Withdrawals process rapidly, with e-wallet payouts often completing within minutes. Midnite’s modern design and streamlined mobile experience make it an excellent alternative for former Bonus Boss players who want a contemporary platform that prioritises speed and simplicity over gimmicks.
Bonus Boss vs Current Alternatives
| Feature | Bonus Boss (Closed) | MrQ | PlayOJO | Midnite |
|---|---|---|---|---|
| Status | Closed (Sept 2023) | Active (UKGC 60629) | Active (MGA/UKGC) | Active (UKGC 42647) |
| Welcome Bonus | 100 FS + 300% match (40x) | Up to 300 FS (0x) | 50 FS (0x) | Varies (post-10x cap) |
| Wagering | 40x (no longer legal) | 0x | 0x | 10x max |
| Games | ~50–60 proprietary | 900+ | 5,000+ | 1,000+ |
| Live Casino | None | Yes | Yes | Yes |
| Mobile App | No (browser only) | No (browser optimised) | Yes (iOS/Android) | Yes (browser optimised) |
| Min Deposit | £3 (phone bill) | £10 | £10 | £10 |
| Cashback | None structured | No | OJOplus (every bet) | Varies |
| Trustpilot | N/A (closed) | 4.0/5 (14,000+) | Positive | Positive |
Bonus Boss data reflects pre-closure state. Current data verified March 2026.
Jake has been reviewing online casinos since 2021, specializing in bonus analysis and withdrawal testing. Before publishing any review, he deposits his own money to verify bonus terms, wagering requirements, and payout speeds firsthand. His testing methodology focuses on what matters most to players: Can you actually withdraw your winnings, and how long does it take? Jake has completed over 200 successful withdrawals across 45+ different casinos, documenting each one with timestamps and screenshots.
What He Verifies
